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Title

FEATURES OF PROTECTION OF RIGHTS FOR RECIPIENTS OF ELECTRONIC STATE SERVICES

Authors

Minbaleev Aleksey Vladimirovich, Professor of department in the Department of Constitutional and Administrative Law at the South Ural State University (national research university). Doctor of Law. E-mail: alexmin@bk.ru.

Kuldybaeva Irina Uralovna, postgraduate student of Constitutional and Administrative Law Department of South Ural State University (national research university). E-mail: irinakuldybaeva@mail.ru.

Section

Electronic services and the protection of electronic document management

Issue

13

Page

20-33

index UDC

343.7:004.7.056

index LBC

 

Abstract

Features and issues of the day of protection of rights for the recipients of electronic state services are analysed in the article. It is set that the pre-trial (administrative) order of settlement of dispute is sent to his operative permission, possibility of removal of violation provides for al-ready on the stage of pre-trial department control. The analysis of current legislation allows to talk about some contradictions that require immediate permission, in particular terms of consideration of complaints of declarants, composition of subjects of these legal relationships the actions of that can be appealed. Regulation of appeal of decisions (actions, inaction) of the organizations and their employees, provided with plenary powers after the giving of state services, and multifunction centers, is absent in a legislation. Relatively pre-trial order of consideration of spores it is suggested to extend the circle of the subjects, authorized on the grant of the state services envisaged by an item 11.1 the Federal law «On organization of grant of state and municipal services». The conducted analysis of protection of rights for the recipients of state services allows to draw conclusion about expedience of introduction of single order of consideration of complaints of citizens, with establishment of single terms of their consideration and driving of administrative regulations of grant of state services to parts of pre-trial order of decision of dispute in accordance with new single requirements; conclusion about a necessity to complement the existent list of grounds at that a complaint can the recipient of service be given, following: violation of requirements to the places of grant of state service, set by a normative acts; grant of incomplete and (or) unreliable information about state service(for example, on the web-site of government body, on an informative stand).

Keywords

electronic state services, judicial defence, administrative defence, administrative responsibility.

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